Privacy Policy

This privacy policy explains how Harrison & Co. Formalwear collects, uses, and protects your personal information when you use our online platform or interact with our services. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We collect information you provide directly to us when you use our site, place an order, hire a suit, book a consultation, sign up for an account, subscribe to communications, or contact us. This information may include:

* Personal identification details such as your name, address, and contact information (e.g., email address, telephone number).

* Payment and transaction details related to your purchases, hires, or services.

* Information about your measurements, style preferences, or specific requirements for tailoring, custom suiting, or suit hire.

* Information you provide when communicating with us, such as inquiries or feedback.

We also automatically collect certain information about your use of our site, including:

* Technical information such as your IP address, browser type, operating system, and device details.

* Usage information such as the pages you view, the time spent on our site, and how you interact with our content.

* Information collected through cookies and similar tracking technologies (see "Cookies and Tracking Technologies" section below).

How We Use Your Information

We use your personal information for various purposes, including:

* To process and fulfil your orders for retail items, suit hires, tailoring services, and custom suiting.

* To manage your account and provide customer support.

* To communicate with you about your orders, services, inquiries, and account.

* To process payments and prevent fraudulent transactions.

* To provide consultations and style advice as requested.

* To improve our site, products, and services based on your usage and feedback.

* To send you marketing communications about products, services, offers, and events that may be of interest to you, where you have consented to receive such communications or where we have a legitimate interest to do so (with the opportunity to opt-out).

* To comply with legal obligations and protect our legal rights.

Lawful Basis for Processing

We process your personal data based on the following legal grounds:

* Performance of a contract: When we need the data to fulfil an order, provide a service (like suit hire or tailoring), or manage your account.

* Legitimate interests: Where processing is necessary for our legitimate business interests (e.g., improving services, preventing fraud, marketing to existing customers), provided these interests do not override your fundamental rights and freedoms.

* Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as sending you marketing communications. You have the right to withdraw your consent at any time.

* Legal obligation: Where processing is necessary to comply with a legal obligation that applies to us.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

* Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as payment processors, shipping companies, IT support, website hosting, and marketing services. These providers are obligated to protect your data and only use it for the purposes for which we share it with them.

* Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, or to protect our rights or the safety of others.

* Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

Your Rights

Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal data:

* Right to access: Request a copy of the personal data we hold about you.

* Right to rectification: Request correction of inaccurate or incomplete data.

* Right to erasure: Request deletion of your personal data in certain circumstances.

* Right to restrict processing: Request that we limit the way we use your data in certain circumstances.

* Right to object to processing: Object to the processing of your data where we are relying on a legitimate interest.

* Right to data portability: Request to receive your data in a structured, commonly used format and transmit it to another controller.

* Right to withdraw consent: Withdraw your consent for processing where consent is the legal basis.

* Right to lodge a complaint: Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to function effectively, improve your browsing experience, analyse site usage, and support marketing efforts. You can manage your cookie preferences through your browser settings or, where applicable, through a cookie banner on our site.

International Data Transfers

Your personal data may be stored and processed in Australia or in other countries where our service providers are located. When we transfer personal data outside Australia or the European Economic Area (EEA)/UK, we take steps to ensure that appropriate safeguards are in place to protect your data, such as relying on adequacy decisions, standard contractual clauses, or other legally approved mechanisms.

Children's Privacy

Our site and services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children without parental consent. If we become aware that we have collected personal data from a child without appropriate legal basis, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our site. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, or if you wish to exercise your rights, please contact us in writing at:

Harrison & Co. Formalwear

412 Chapel Street, South Yarra, VIC, 3141, Australia.